Cyara Solutions
Cyara is the global market-leading provider of an omni-channel customer experience testing, discovery, and monitoring platform and was named a Gartner Cool Vendor in CRM Customer Service and Customer Support, 2015.
Cyara enables its customers to rapidly innovate while dramatically reducing the cost of development and testing and the risk of exposing their customers to poor customer experiences.
Virtual Hold Technology
VHT believes that every customer interaction, regardless of channel, should enrich the brand and deepen the customer relationship.
VHT pioneered a new approach to customer service that helps organizations eliminate customer wait times – creating a positive first impression of the brand and improving customer interactions, operational efficiencies and revenue opportunities.
Nuance Communications
Nuance Communications, Inc. is a leading provider of voice and language solutions for businesses and consumers around the world.
Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.