cx-innovations-at-a-glance

CX-INNOVATIONS at a Glance

Consulting & Solutions for better Customer Interactions

cx-innovations-customer-experience

Better Customer Experience

Specialized set of solutions to optimize your contact center

cx-innovations-at-the-market

CX-INNOVATIONS at the Market

Wide set of specialized customer requirements

CX-INNOVATIONS at a Glance

Projects / Knowledge / Competence
Your business benefits from experts.
Learn how to minimize customer frustration.

Better customer experience

Complete automated testing of the entire customer experience. Deliver precisely the customer experience you’ve designed.

CX-INNOVATIONS at the Market

Two large Telco incumbent in europe, banks, insurances and large CC-providers, jointly designed projects with CX-INNOVATIONS and invests to deliver failure and fraud-free solutions to happy end customers.

About CX-INNOVATIONS

CX-INNOVATIONS is a global provider of innovative and
individual product solutions
for the contact center environment.

We are developing solutions that help our clients to reach the highest customers
satisfaction – from fully automated testing to fraud detection.

With more than 20 years’ experience, we make
a difference for all clients who rely on us.

  • Excellent Customer References

    Excellent Customer References in large Europe-wide Contact Center organizations in Germany, Austria and Switzerland.

  • Professional Service Resources

    With our Partnership in Switzerland to CISolutions we are able to provide up to 15 trained Genesys / Interactive Intelligence resources.

  • Proven Solutions

    With our product range around the contact center environments we provide a set of excellent solutions to guarantee that you deliver the best end-customer experience.

  • Consulting

    With more than 20 years experience our consultants guarantee a broad range of knowledge within the contact center arena.